About Us

Welcome to Haykel Hospital

Haykel Hospital has achieved Joint Commission International (JCI) Accreditation in 2025, a major milestone in our journey toward excellence.

This achievement makes Haykel Hospital the first JCI-accredited hospital in North Lebanon and places us among a select group of university and tertiary hospitals in Lebanon that meet the highest international standards of healthcare quality and patient safety.

JCI accreditation is globally recognized as the gold standard in healthcare quality. It is awarded following a rigorous, independent evaluation of how hospitals deliver care, with a strong focus on patient safety, quality of clinical practice, leadership, and governance.

Achieving this accreditation confirms that the standard of care at Haykel Hospital is fully comparable to that of JCI-accredited hospitals worldwide, ensuring safer, more reliable, and higher-quality care for every patient we serve.

This accomplishment represents a significant milestone in Haykel Hospital’s ongoing journey toward excellence. It reflects not only compliance with international standards, but also a deeply rooted culture of safety, quality, and patient-centered care.

We extend our sincere appreciation and gratitude to every member of our hospital family: physicians, nurses, allied health professionals, administrative teams, support services, and technical staff. Your daily commitment, discipline, and belief in our mission made this achievement possible.

Together, we are proving that when every role matters and every individual is engaged, we can truly make a difference in caring for our patients and community.

This success could not have been achieved without genuine commitment and dedication to excellence, beginning with the Board of Directors, continuing through the Executive Committee and leadership teams, and reaching every staff member, regardless of role or title. Excellence in healthcare is never the result of individual effort alone; it is the outcome of shared vision, accountability, and teamwork.

Mission

Our mission is to optimize all preventive and therapeutic resources in order to provide the population we serve a great quality of care within the reach of all, while preserving our environment.

 

 

Vision And Goals

The vision for 2025 remains anchored in four strategic pillars, each enhanced to reflect current realities, new opportunities and our quality-driven direction:

1. Promote Excellence and Data-Driven Culture

2. Foster Talent

3. Lead Sustainable and Innovative Practices

4. Provide Patient-Centered Care



Values

Our institutional values remain unified under the acronym WE CARE, a daily reminder of who we are and how we serve:

  • W – Well-being: Caring for the physical, mental and emotional health of patients, staff, and community.
  • E – Excellence: Striving for the highest standards in care, performance and integrity.
  • C – Commitment: Upholding dedication and accountability in every action.
  • A – Accountability: Owning outcomes and maintaining transparency in all processes.
  • R – Respect: Fostering an environment of dignity, inclusion and teamwork.
  • E – Eco-consciousness: Preserving our environment through responsible and sustainable practices.
History of the hospital development
Name Position
Richard Haykel Chairman
Nisrine Bazarbachi, MD Chief Executive Officer
Jinane Bakkour PR Director
Hamid Bou Dib Chief Operating Officer
Ghadir Chamsi Bacha Chief Financial Officer
Christine Sweif Chief Nursing Officer
Sandra Frangieh Quality Director
Léa Rihana Human Resources Manager
Omar Baroudi Purchasing Manager
Lise Abi Rafeh Kheir, MD Chief Medical Officer
Mona Youssef, MD Patient Safety Director